Employee motivation in the tourism and hotel industry.

  According to Craig (2017), motivation is known as the factor that keeps the wheels of civilization turning. As the author has stated “wheels of civilization turning’’ is known as the operations or the productions carried forward in the industry being undertaken properly and as a result the operations would be carried for the success of the organizations, to this to happen the employee working need to have the motive of succeeding the conducted operations/activities to achieve the set targets. According to Dwight D.Eisenhower’s statement, Motivation is the art of getting people to do what you want them to do because they want to do it (Achim, et al., 2013). It is challenging to get employee convinced to achieve the targeted goals. It is stated as an art due to the challenge of convincing each employee because each employee would have different interests and goals, the employees would be motivated to work to achieve the organizational targets only if their personal interests are being

  Employee motivation impacts how hard they are prepared to work for a company and how effective it is. A company can use both financial as well as non-financial to inspire its staff. Employing a satisfied worker provides a number of benefits, including fewer absenteeism, employee retention, and low staff turnover, improved management-worker relations, higher worker performance, quality improvements, and improving customer service (Prakash, 2005). So there are lot of benefits of motivation of employees such as, Workers are taking fewer days off for illness or other causes, leading to lower absenteeism. Employees that are motivated are more inclined to return to work rather than take time off. Employee retention is high, with little staff turnover. This is essential for organizations since employees who stay with a company gain experience and reduce recruitment costs. There is also less training necessary. Management and employee relations have improved. This could mean that empl

According to Birn, Roden, (1988), Formal determination of an individual’s job-related actions and their out comes with in a particular position or setting. In financial trading its objective is to assess the extent to which the individual added wealth to the firm and or its clients. Whether employee’s achievement was above or below the market or tourism industry norms. Performance appraisal is very important management tool in the organizations in tourism industry. Mainly procedure involves to setting working standards, assessing the employee’s actual performance relative to stated standards and providing them feedback with the aim of motivating him or her to eliminate performance deficiencies (Desler,2008). This appraising system should improve employee and company performance is nothing new. Many company managers take the integrated nature of the process. Setting goals for the betterment of the company. Providing trainings, rewarding and appraising them. More toughly today than the

  The COVID-19 has a big impact on the world's economic, political, and socio-cultural systems. International travel, tourism, and leisure have been interrupted as a result of health communication methods and actions (for example, social separation, travel and movement bans, communal lockdowns, remain at home campaigns, self- or compulsory isolation, and overcrowding restrictions) (Johnson, Scholes and Whittington, 2005). COVID-19 tourism impacts will be unbalanced in space and time, and aside from the human tool, figures suggest an immense and international economic impact: million people worldwide are expected to drop by 78 percent, resulting in a loss of US$ 1.2 trillion in tourism export revenues and 120 million direct and indirect job cuts, which is seven times the impact of September 11 and the largest decline in tourism employment in history (UNWTO, 2020). Tourism and COVID-19 are at the core of all international talks and economies, as one of the most important worldwide e

  Tourism is the business of providing services such as transport, places to stay, or entertainment for people who are on holiday (Cambridge dictionary, 2015). Tourism is an industry which is booming in Asian sector specially in Sri Lanka as the 30 years’ war has ended. Ministry of tourism of the country is expecting advices up on the increase of tourist volumes of the country, the author of the report is advising them in their need.   Sri Lanka is already known as a cosmopolitan, multi-cultural destination in Asia which is worth visiting either for business or holiday reasons as already provides a unique product as leisure and eco-tourism products in the Asian tourism industry (Aziri and Nedelea, 2013). Identification of market climate is much important in developing a market plan and Industrial analysis will help in identification of the current market situation according to the surveys conducted by Sri Lankan tourism department, ICRA Management consultancy Sri Lanka and tourism

  As per Bartlett and Ghoshal   (1989),   Employee motivation is defined as the enthusiasm, energy level, commitment and the amount of creativity that an employee brings to the organization on a daily basis. Employee motivation is all about how involved and empowered an employee feels in relation to the organization's goals. There are two sorts of motivation: 1. Intrinsic motivation 2. Extrinsic motivation Motivated workers are an important aspect of an organization and are directly proportionate to its success. Motivation is intangible, difficult to measure, and tough to control, but it is quite simple to facilitate when done correctly. It's all about focus, determination, and persistence. There are many factors affecting employee’s motivation (Economy class upgrading - Sunday times,2018). §   Training and development - Training & Development function is the essential for the employees. Because growth of the organization is based on skills & attitude of the em

  According to the Maslow that human beings have a hierarchy of needs hence that all humans act in a way which will address basic needs before moving on to satisfy other o-called higher-level needs. Motivation is an essential part of any entity as addressing of the needs of humans. Welfare is one of the energizers in motivation and needs of the employees should be identified in different perspectives. If the motivation is lesser in work flow the next best core function in Human resources Management is Performance appraisal.as it defined as an annual or six months by review of an employee's overall contributions to the company by his/her manager as an evaluation of employee's skills, achievements and growth (Boxall and Purcell,2008). As per International Swedish institute for public administration,(n.d), To conduct performance evaluation in tourism industry commonly   prepared a standard format for evaluate all the job positions by including the relevant criteria’s to be eva